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Does your eCommerce / Marketplace Not performing well?

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Expert Solution

    Does your marketplace Not performing well?

    There are a few reasons why your marketplace may not be performing as well as expected. One of the main causes may be a lack of sufficient time and knowledge of the platform. To address this issue, it may be helpful to consider hiring an expert to help improve the performance of the marketplace. This individual will be able to provide valuable insights and expertise to help you optimize and grow your marketplace.

    We can help you manage your platforms

    1. Amazon Seller Central
    2. Noon Seller Support
    3. Dubai Store
    4. Carrefour

    Are you missing
    on Inquiries?

    it is important for businesses and individuals to have a system in place to ensure that all inquiries are received and responded to promptly. This can help to build trust with customers and improve the overall customer experience.

    Here are few reason why we miss inquiries:
    1. Overwhelmed with work
    2. Poor communication
    3. Lack of organization
    4. Technical issues

    Features that can
    upscale your business

    Omni commerce - eCommerce Strategy

    Omnichannel commerce, or omni commerce, is a strategy for selling and distributing products and services through multiple channels, such as online stores, brick-and-mortar stores, mobile apps, and social media. The goal of omni commerce is to provide customers with a seamless shopping experience across all channels, regardless of how they choose to shop.

    This includes the ability to shop online and then pick up the purchase in a physical store, or to make a purchase online and have it delivered to their home. Omnichannel commerce aims to provide customers with a consistent brand experience across all channels and to make it easy for them to shop whenever and wherever they want.

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      Contact Information

      • +971 56 409 2480
      • info@iam-me.ae

      ECOMMERCE FAQ

      Ecommerce refers to the buying and selling of goods and services over the internet.

      To start an ecommerce business, you will need to identify a product or service to sell, set up a website or online platform, and find a way to accept payments from customers. You will also need to consider shipping and fulfillment options, as well as marketing and promotion to attract customers.

      Ecommerce offers a number of benefits for businesses, including the ability to reach a global audience, low overhead costs, and the ability to sell products and services 24/7. It also offers convenience for customers, who can shop from anywhere and at any time.

      When choosing an ecommerce platform, it is important to consider the needs of your business, such as the type of products you sell, your budget, and any specific features you require. Research and compare different platforms to find the one that best fits your needs.

      There are many ways to market an ecommerce business, including search engine optimization (SEO), social media marketing, email marketing, and paid advertising. It is important to find the right mix of marketing strategies that work for your business and target audience.

      To manage and fulfill orders, you will need to have a system in place to track orders, process payments, and handle shipping and returns. Consider using tools such as an order management system or a fulfillment service to help streamline this process.

      It is important to have a clear returns and refunds policy in place to manage customer expectations and minimize disputes. This should include information on how to request a return or refund, as well as any conditions that apply.

      Ready to start scaling your business now?

      If you have questions, please contact us on Whatsapp or via our Messenger.

      AMAZON SELLER CENTERAL FAQ

      Amazon Seller Central is a platform for sellers to list and manage their products on the Amazon marketplace. It provides tools and resources to help sellers optimize their listings, manage orders, and track their performance.

      To sign up for Amazon Seller Central, you will need to go to the Amazon Seller Central website and click on the “Start Selling” button. You will be prompted to enter your contact and business information and choose a plan.

      To list a product on Amazon Seller Central, you will need to log in to your seller account and go to the “Add a Product” page. From here, you can enter the details of your product, including the title, price, and product details. You will also need to add images and select a category for your product.

      To manage orders on Amazon Seller Central, you will need to go to the “Orders” page in your seller account. From here, you can view and manage your orders, including cancelling orders, providing tracking information, and handling returns.

      To handle returns on Amazon Seller Central, you will need to go to the “Returns” page in your seller account. From here, you can view and manage returns, including issuing refunds and replacing items.

      To track your sales and performance on Amazon Seller Central, you can go to the “Reports” page in your seller account. From here, you can view various reports and metrics, including sales, fees, and customer feedback.

      To contact Amazon Seller Central customer service, you can go to the “Help” section of the Amazon Seller Central website and click on the “Contact Us” button. You can then select the topic that you need help with and follow the prompts to get in touch with customer service. You can also reach out to Amazon Seller Central customer service by phone or email.

      Ready to start scaling your business now?

      If you have questions, please contact us on Whatsapp or via our Messenger.

      OMNICHANNEL FAQ

      Omnichannel commerce allows businesses to reach customers through multiple channels, which can increase their overall reach and sales. It also provides customers with more options for how they want to shop, which can improve the overall shopping experience and customer satisfaction.

      E-commerce refers to the buying and selling of goods and services over the internet, while omnicommerce encompasses e-commerce as well as other channels, such as physical stores and mobile apps.

      Implementing an omnicommerce strategy can be challenging because it requires coordination and integration across multiple channels. This can be difficult to achieve, particularly for businesses that have a strong presence in one channel but are just starting to expand into others.

      There are several ways businesses can measure the success of an omnicommerce strategy, including:

      Sales and Revenue: This is the most obvious metric, and it can be tracked across all channels to see which are performing the best.

      Customer Satisfaction: Surveying customers to gauge their satisfaction with the shopping experience across all channels can provide valuable insights into the effectiveness of the omnicommerce strategy.

      Traffic and Engagement: Tracking traffic and engagement across all channels can help businesses understand which channels are driving the most interest and sales.

      Some best practices for implementing an omnicommerce strategy include:

      • Ensuring that all channels are integrated and consistent with each other
      • Providing a seamless shopping experience across all channels
      • Making it easy for customers to find and purchase products and services through any channel they choose
      • Utilizing data and analytics to understand customer behavior and preferences across all channels
      • Providing excellent customer service and support through all channels.

      Ready to start scaling your business now?

      If you have questions, please contact us on Whatsapp or via our Messenger.

      Let's Discuss

        Contact Information

        • +971 56 409 2480
        • info@iam-me.ae

        Address:

        Al Qusais Industrial area 3 | Near Depot Entrance 1 – Dubai | PO Box No. 233489